Disconnect a social account
Open your business in Banny Social and choose Disconnect beside the account. This removes the connection and its stored credentials. Scheduled posts cannot publish to a disconnected account.
Remove access in Facebook
You can also remove Banny Social in Facebook’s Business integrations settings. When Meta sends a verified removal or deletion request, we remove the affected connection data and provide confirmation.
Request deletion of other account data
Email hello@banny.co.uk from your registered email address with the business name and the data you want deleted. We may need to verify your identity. We respond within one month.
Disconnecting does not delete posts already published on Facebook or Instagram, your Banny Digital client login, invoices or another business’s content. Remove published posts on the relevant platform.
This document is provided as a plain-English starting point. Please review with your solicitor before relying on it in a dispute.